Returns / Refund Policy

If there are any concerns with your garment or the way it fits, then you are welcome to return it within 7 days for a Mhor Store Credit. With this credit you can purchase something else you love from Mhor. The credit amount will be less any shipping paid with your order and is valid for 12 months from the date of issue. You can use this credit towards any item at Mhor except Gift Cards. There will be no cash refunds given.

As with anything, there are certain conditions that apply:

1. Returns MUST be received within 7 days or the item will be returned at your cost.
2. Tags must be still attached to the item, it must be unworn, clean and free from smell.

Please address all returns to the following address:

MHOR
PO Box 25
Hanmer Springs 7334
New Zealand

We recommend sending your item via NZ Post with tracking to ensure it arrives in time and doesn't get lost in the post. Please email mhor.shop@gmail.com to let us know to look out for your return.

WARRANTY RETURNS POLICY / FAULTY ITEMS:

Please email us at mhor.shop@gmail.com to discuss and resolve.

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